Car Rental Payment

• What happens if my payment fails?
• Is payment debited from my EZ-link card?
• How do I update my credit card details?
• There is an error in my billing. What should I do?
• Is it safe to provide my credit card details to Smove?
• How is payment collected?

Referrals & Rewards

• Can I withdraw my credits?
• I think something is wrong with my credits.
• How do I use my credits?
• Is there an expiry date for my credits?
• My friend has already signed up. Why can't I see the credits in my account?
• How does the referral link work?

Car Insurance & Safety

• Take photos of your car before driving!
• What to watch out for
• I got a punctured tire/flat battery/breakdown. What do I do?
• Collision Damage Waiver
• What insurance coverage do you have?

Rental Terms & Privacy

• Where can I find your Terms & Privacy policies?
• Are there any other contractual terms I should be aware of as a member of Smove?