All parking and ERP charges incurred during the trip are borne by the customer.
For parking incurred before the start of your trip, we will pay for the time from when the car entered the car park until your booking start time.
However, do bring along your cashcard or Ez-link card to make payment as payment has to be made by yourself first in order to exit the carpark.
This amount will be reimbursed to you by deducting it from your bill.
To facilitate the reimbursement process, please:
1) Insert the EZLink card you've registered with Smove into the IU.
2) The car park operating system should detect the parking charge automatically.
3) Before you end your trip, confirm the parking charge amount indicated in your account.
4) You should see this amount deducted from your final bill.